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92% of patients look for online reviews before visiting a practice. Dentist online reputation management shapes your potential patients’ perceptions about your practice and helps you gain control over the overall digital narrative around your practice.
68% of patients are strongly influenced by dental reviews when they are searching for a dentist. Present the best things about your practice to them via positive online reviews and maximize conversion rates.
Generating and monitoring local dentist reviews while reinforcing positive perceptions and addressing negative ones will attract new patients and build your practice. Make sure to take advantage of positive reviews by consolidating and showcasing them across leading review platforms and your dental marketing channels.
Thoughtfully crafted surveys capture patient feedback after every visit. Analyzing the responses reveal insights into areas of delight and discontent where you least expect them. They help fine-tune your operations and marketing strategy to mitigate patient pain-points and dial-up patient satisfaction.
Be visible across search engines, business listing directories, review sites, and yellow pages. Managing your listing distribution elevates your ranking across major search engines and helps you to track where you’re getting your inquiries and leads from.
Get loyal and satisfied patients to spread the word about your practice. Automate the referral process to make it as simple and instinct-driven as possible. Provide laddered incentivization based on the number and bill-value of referrals.